Privacy Policy

Effective Date: July 17, 2025
Last Updated: July 25, 2025

1. Information We Collect

We collect:
- Personal Information: Full name, phone/email, business type, profile photo/logo.
- Verification Data: 6-digit code via SMS or email, optional documentation.
- Geolocation: City or coordinates for load/truck matching.
- Technical & Usage Data: IP address, device/browser info, platform interactions.

2. How We Use Your Information

To:
- Manage accounts, verify identity, match loads/trucks.
- Facilitate communication and improve services.
- Send updates, alerts, and provide support.

3. Who We Share It With

We do not sell your data. We may share with:
- Other users (load/truck postings),
- Third-party services (SMS/email tools),
- Regulatory authorities,
- Analytics providers.

4. Cookies and Tracking

Cookies help:
- Maintain sessions, save preferences, analyze usage.
You may disable cookies via your browser, but some features may be limited.

5. Data Security

We use HTTPS, password hashing, and restricted database access. No system is 100% secure — use Dzatsu at your own risk.

6. Your Rights

You may:
- Access, update, or delete your data,
- Withdraw consent.
Email support@dzatsu.com to make a request.

7. Data Retention

We retain data as long as your account is active or as required by law. Account deletion is available on request.

8. Children's Privacy

Dzatsu is not intended for users under 18. We do not knowingly collect data from minors.

9. Third-Party Links

We're not responsible for the privacy practices of third-party websites. Review their policies before submitting data.

10. Updates to This Policy

We may update this policy and will revise the "Last Updated" date and notify users accordingly.

11. Contact Us

Dzatsu Systems Ltd.
Email: support@dzatsu.com
Website: www.dzatsu.com

12. Ghana Data Protection Compliance

Dzatsu Technologies Ltd. is committed to complying with the Data Protection Act, 2012 (Act 843) of the Republic of Ghana.
We are in the process of registering with the Ghana Data Protection Commission as required by law for data controllers who collect and process personal data.
We follow Ghanaian data privacy principles, including accountability, lawfulness of processing, purpose specification, and security safeguards.

13. Your Rights

Under the Data Protection Act, users in Ghana have the right to:
- Request access to the personal information Dzatsu holds about you.
- Request correction or deletion of inaccurate or outdated information.
- Withdraw consent to data processing at any time.
- Lodge a complaint with the Data Protection Commission if you believe your rights are violated.

14. Ghana Data Protection Commission Contact

If you have concerns about how your data is handled, you may also contact the Ghana Data Protection Commission:
Phone: +233 302 776 700
Website: www.dataprotection.org.gh
Location: Accra, Ghana